Foreclosure Loan Counselor

 Department:               Loan/ Education Program

 Reports to:                 Office Manager

 Days & Time:            8:30 a.m. to 5:30 p.m. Some weekends and evenings

 Hourly Rate:              $11.00 to $15.00 per hour - commensurate on experience

 Job Description: In conjunction with guidelines set forth by the Montebello Housing Development Corporation and the National Council of La Raza, the Foreclosure Prevention Counselor will provide counseling services to individuals seeking assistance on mortgage delinquency and foreclosure prevention. The primary responsibility of the counselor is to analyze the customer’s financial situation. This includes but is not limited to, credit counseling, financial management and researching/negotiating with his/her servicer to identify a pre-foreclosure option. Proficient in data entry, internet research, modifications, and Bi-lingual Spanish/English preferred.

Qualifications:

The Foreclosure Counselor will have the:

• ability to negotiate with lenders and servicers
• ability to work with individuals, families, and peers
• ability to work with diverse communities, areas and languages
• ability to problem solve in a quick and efficient manner
• excellent customer service skills, work independently, and with ethical standards
• professional demeanor, history, and networking skills
• excellent written and oral presentation skills, able to speak to large groups
• ability to manage a large and diverse pool of clients, track activity and status
• ability to actively listen and be empathetic
• be available to work weekends, and after hours
• computer skills required, including knowledge of Microsoft Office Word, Excel, PowerPoint, Outlook and Internet Explorer

Education and Experience: Bachelors Degree preferred. Two years of mortgage experience required with hands on experience with credit and loan documents. Counselor must have excellent oral, written, and visual communication skills and experience. Proficient in Microsoft Office-Word, Excel, PowerPoint, and Internet Explorer.

Working Conditions:  Normal office environment. Occasionally standing for long periods of time. Some lifting required (20-30 lbs.). Ability to work evenings and weekends. Must also be prompt, reliable, well organized, and able to work overtime as needed. Flexibility with working hours is required.  Positive, get the job done, professional demeanor is required.

MHDC is an equal opportunity employer.  The current position is open until filled.  Interviews by appointment only.  Knowledge or experience in housing, loans, and real estate is helpful but not required.

 Montebello Housing Development Corporation is a private non-profit Affordable Housing program and services provider.  The Corporation provides housing related services to the community through home buyer education programs, orientations, and housing fairs.  We do community events such as community clean up campaigns, fund raisers, and corporate presentations.  We provide silent second loans to help people of modest financial means own their own home.  We work with lenders, realtors, and other community based organizations.  Visit our website at http://www.mtbhousingcorp.com

 FLSA: Non Exempt position 

 

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